Shipping Policy

Thank you for shopping at Vivid Sparkle! We strive to ensure your orders are processed and delivered as quickly and efficiently as possible. Below, you’ll find all the details about our shipping options, delivery times, and other important information.

Shipping Options

United States

Free Shipping: Enjoy free standard shipping on all orders over $99 within the United States.
Standard Shipping: For orders under $99, a flat shipping fee of $6.99 applies.

Canada

Shipping to Canada costs $16.99. Unfortunately, we do not offer free shipping outside the United States at this time.

Processing and Delivery Times

In-Stock Items

In-stock items are processed and shipped within 1-3 business days after your order is placed.

Manufactured Items

For items that require manufacturing, please allow 5-14 business days for production and shipping.

Express Delivery

If you need your order delivered faster, please contact our support team at vividsparkle1@gmail.com to discuss express shipping options. Additional fees may apply.

International Shipping

We currently ship to the United States and Canada. Please note that international shipments may be subject to customs fees, taxes, or import duties, which are the responsibility of the customer. Vivid Sparkle is not responsible for these additional charges.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package and estimate its delivery date.

Shipping Address

Please ensure your shipping address is accurate and complete at the time of checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses. If you need to update your shipping address, please contact us immediately at vividsparkle1@gmail.com.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of delivery. We will work with you to resolve the issue as quickly as possible.

Returns and Exchanges

For information about returns or exchanges, please refer to our Return Policy.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, please reach out to our support team at vividsparkle1@gmail.com. We’re here to help!

Thank you for choosing Vivid Sparkle. We appreciate your business and look forward to serving you!