Returns & Exchanges
Notify us within 3 days of receiving your order if you wish to initiate a return or exchange. Orders must be in new condition and unused, with the original sealed packaging intact.
Items must be returned or exchanged within 14 days of delivery, accompanied by a tracking number.
Refunds will be processed within 7 business days after the jewelry inspection, minus the original shipping cost, upon receipt of the returned item.
For items priced above $179, a $49 handling and shipping fee will apply.
Custom and personalized orders are final sale and cannot be returned or exchanged.
For orders outside the USA: If your order is returned to us due to an incorrect address or failure to pay customs taxes, a refund will be issued with a 30% deduction from the purchase price once the package is received back.
Please notify us within 3 days of receiving your order if you wish to initiate a return or exchange.
Items must be returned or exchanged within 14 days of delivery, and a tracking number is required for all returns.
Upon receipt of the returned item, we will issue a refund, minus the original shipping cost.
Items priced above $179 will incur a $49 handling and shipping fee.
Custom and personalized orders are final sale and cannot be returned or exchanged.
Return of Orders: In the event that your order is returned to us due to an incorrect address or failure to pay customs taxes:
If the postal service returns the package to us for any reason, a refund will be issued with a 30% deduction from the purchase price.
Thank you for your cooperation and understanding regarding our policies.